Dunning management software that recovers failed Stripe payments
DunningJet detects every failed invoice, reaches customers on email, SMS and WhatsApp with a secure card-update link, and retries the charge automatically — so involuntary churn stops eating 5–10% of your MRR.
10-second Stripe Connect setup · no API keys · cancel any time in the billing portal
Everything a dunning management platform needs
Automated retry & dunning workflows
Multi-step sequences fire from the first decline to final notice, with retries rescheduled at the highest-conversion times.
Email, SMS & WhatsApp outreach
Branded dunning emails from your own domain plus Twilio SMS and WhatsApp with one-tap secure card update links.
PCI-compliant card update page
A hosted, merchant-branded recovery page built on official Stripe Elements with 3D Secure, Apple Pay and Google Pay.
Recovered revenue reporting
Track recovered MRR, at-risk revenue, recovery rate, estimated LTV saved and per-message click-through in one dashboard.
Automated Stripe payment retries & dunning workflows
Smart retry logic reschedules failed invoices at the highest-conversion times, while multi-step dunning sequences run automatically from the first decline to final recovery.
Multi-channel recovery: custom emails & SMS alerts
Reach customers on the channel they actually read. Branded dunning emails plus Twilio SMS (and WhatsApp on Scale) with secure one-tap card update links.
Pre-built high-converting recovery templates
A tested library of email and SMS copy for expired cards, insufficient funds, and final-notice reminders — editable, brandable, and ready on day one.
Real-time analytics & recovered revenue dashboard
Track recovered MRR, at-risk revenue, recovery rate, estimated LTV saved, and per-message click-through in one live dashboard.
Stripe's built-in dunning vs. dedicated dunning software
| Capability | Stripe alone | DunningJet |
|---|---|---|
| Retry schedule | Fixed smart retries | Optimized, configurable retry timing |
| Customer outreach | Generic Stripe email | Branded email + SMS + WhatsApp |
| Expired cards | Retries keep failing | Proactive expiration radar before the decline |
| Card update | Stripe-hosted generic page | Your branding on Stripe Elements |
| Reporting | Raw invoice data | Recovered MRR, recovery rate, LTV saved |
New to the term? Read our explainer on what dunning is.
Dunning software pricing
Both plans include a 14-day free trial with card upfront. Cancel any time.
Growth
$49/mo (excl. VAT)
+ 3% of successfully recovered MRR
Ideal for growing startups & early-stage agencies.
- Up to 250 monthly recoveries
- Multi-Channel Recovery: automated Email & SMS dunning campaigns
- Reactive Recovery: automated workflows for failed payments
- Standard recovery templates
- Custom branding & 1 verified sender domain
- Dashboard analytics & revenue recovery tracking
- Standard email support
Scale
$149/mo (excl. VAT)
+ 1% of successfully recovered MRR
Built around the Proactive Expiration Radar — stop churn before the payment ever fails.
- Everything in Growth, plus:
- Proactive Expiration Radar: alerts before customer cards expire
- UNLIMITED monthly recoveries
- WhatsApp recovery notifications
- Advanced custom workflow builder (multi-step email + SMS)
- Smart retry optimization (AI-assisted charge retry timing)
- In-app paywalls & billing notice banners
- Multiple team members & custom roles
- Priority live support & white-glove setup
Dunning management software FAQ
- What is dunning management software?
- Dunning management software automates the process of recovering failed subscription payments. It detects a declined invoice, contacts the customer across email and SMS with a secure card-update link, retries the charge at optimal times, and reports how much revenue was recovered — replacing manual chasing by finance or support teams.
- Why do I need dunning software if Stripe already retries payments?
- Stripe Smart Retries only re-attempt the same card on a fixed schedule and send generic, unbranded emails from a shared sending infrastructure. Most involuntary churn comes from expired or replaced cards, which no retry can fix. DunningJet adds branded multi-channel outreach, a hosted card-update page on Stripe Elements, and proactive alerts before cards expire.
- Does DunningJet work with my existing Stripe billing setup?
- Yes. DunningJet connects through official Stripe Connect (OAuth 2.0) in one click — no API keys, no code changes, no billing migration, and no changes to your subscriptions or price objects. It listens for invoice.payment_failed events on your existing account.
- How much does dunning management software cost?
- DunningJet Growth is $49/month plus 3% of successfully recovered MRR, and Scale is $149/month plus 1% of recovered MRR with unlimited recoveries, SMS and WhatsApp channels, and the Proactive Expiration Radar. Both plans include a 14-day free trial.
- How quickly can we go live?
- Under 10 seconds for Stripe: click “Connect with Stripe” and approve the official Stripe Connect authorization — webhooks are configured automatically. Optionally connect Twilio for SMS and your own email provider, and recovery workflows run on the next failed invoice.
Stop losing MRR to expired cards
Connect Stripe in one click with official Stripe Connect and DunningJet starts recovering failed invoices on the next decline.
Start free trialOfficial Stripe Connect OAuth 2.0 — keys never stored